Mastering the Five Tiers of Audit Competency and Say What!? Communicate with Tact and Impact Set

 Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing is an anthology of powerful risk-based auditing practices. Say What!? Communicate with Tact and Impact: What to Say to Get Results at Any Point in an Audit contains an array of practical and time-tested approaches that foster effective communication.