Front Office Services

The Front Office is a very critical service unit of hotels, lodging houses, bed & breakfast and other small inns. It is the first contact of guests from check-in to check-out. If they begin their stay with a favorable impression because of the front office's hospitality, they will most likely come back and patronize other hotel services.

This book discusses the whole gamut of Front Office Services and is designed to suit the Competency Based Learning Materials for TESDA Courses. It can be used as a textbook or reference book for the 2-year course in Hotel & Restaurant Services and also for Senior High School Students.